Bitfinex Exchange Review 2019: Fees, Pros, Cons and Features

Bitfinex Exchange Review 2019: Fees, Pros, Cons and Features
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Bitfinex is a major cryptocurrency exchange that is hugely popular with online traders. The platform is often accustomed to some of the largest daily trading volumes in the industry. In most cases, Bitfinix is best suited for the more experienced trader, due to its advanced trading tools.

If you’re thinking about opening an account with Bitfinex, make sure you read our review first. We’ll cover everything from fees, regulation, supported coins, security, and more.

If you don’t have time to read our review, we concluded by stating that we cannot endorse Bitfinex, as the platform is not suitable for beginners, debit/credit cards and e-wallets aren’t accepted,  and the fact that the exchange was hacked in 2015 and 2016. Instead, we prefer heavily regulated platforms like eToro, who make it super easy to buy and sell crypto, multiple payment methods are supported, security is water-tight, and you can even trade on-the-move via the mobile app.

Is Bitfinex Recommended?

We do not recommend Bitfinex, as users cannot deposit funds with everyday payment methods like a debit/credit card, and the exchange is a bit too complex for newbie traders. We are also concerned about security, as Bitfinex experienced a major hack in 2015 and 2016. We instead think that eToro is more suited if you are looking to both long and short cryptocurrencies, want to deposit/withdraw funds via a debit/credit card or e-wallet, and require oversight by leading regulators such as the UK’s FCA.

To compare Bitfinex with other cryptocurrency exchanges, or visit our guide on how to buy Bitcoin and other cryptocurrencies.

What is Bitfinex?

Bitfinex is a leading cryptocurrency exchange that allows users to buy, sell and trade a full range of digital coins. The platform was first launched in 2012 and is based in Hong Kong.

The trading area at Bitfinex is most commonly used by intermediate or expert traders, as the platform offers a good selection of chart analysis tools. In terms of depositing and withdrawing funds, the only payment method supported is a bank transfer, other than cryptocurrencies.

Alongside the likes of eToro, Bitfinex is one of the few platforms that allows you to short cryptocurrencies and implement leverage trading strategies.

How does Bitfinex Work?

Bitfinex is a third party cryptocurrency exchange, and as such, matches buyers and sellers together. To gain access to the platform, you need to open an account and deposit funds. Once your account is funded, you can purchase over 100 coins, which is great for those that want a diverse portfolio.

If you’re looking to hold onto your cryptocurrencies as a long-term investment, then you have the option of either storing the coins in your Bitfinex account online or withdrawing them to a private wallet (recommended).

What cryptocurrencies does Bitfinex support?

  • 0chain
  • 0x Project
  • Aelf
  • AidCoin
  • Aion
  • Aragon
  • Atonomi
  • Auctus
  • Augur
  • Autonio
  • Aventus
  • Bancor
  • Banyan Network
  • Basic Attention Token
  • Bitcoin
  • Bitcoin ABC (BAB)
  • Bitcoin Cash
  • Bitcoin Gold
  • Bitcoin Interest
  • Bitcoin SV (BSV)
  • BitTorrent
  • Blockpass
  • BLOCKv
  • BnkToTheFuture
  • Callisto Network
  • Chain Split Tokens
  • Chain Split Tokens – Bitcoin Unlimited
  • Chain Split Tokens – Segwit2x
  • Cindicator
  • CommerceBlock
  • Consensus AI
  • Content Neutrality Network
  • Contentbox
  • Cortex
  • Cosmos (ATOM)
  • Credits
  • DADI
  • DAI
  • DAOstack
  • Dash
  • DATA
  • Decentraland
  • Dether
  • DigiByte
  • Digix Gold
  • DragonChain
  • Eidoo
  • Enjin
  • EOS
  • EOS Airdrops
  • Essentia
  • Ether Kingdoms (IMP)
  • Ethereum
  • Ethereum Classic
  • Everipedia
  • FunFair
  • Fusion
  • Gemini Dollar (GUSD)
  • Gnosis
  • Golem
  • Hydro Protocol
  • iExec
  • Internet Node Token
  • IOSToken
  • IOTA
  • Iota Technicals and Connection Help
  • Kleros
  • Kyber Network
  • Litecoin
  • Loopring
  • Lympo
  • MakerDAO (MKR)
  • Matrix
  • MedicalChain
  • Melonport
  • Metaverse ETP
  • Mithril
  • MobileGO
  • Monero
  • NEO
  • Nucleus Vision
  • ODEM
  • OmiseGO
  • OMNI
  • On.Live
  • ORS Group
  • ParkinGO
  • Paxos (PAX)
  • POA20 Network
  • Polymath Network
  • Project PAI
  • QASH
  • Qtum
  • Raiden Network
  • Rate3
  • Recovery Right Token
  • Request Network
  • Ripio Credit Network
  • Ripple
  • RSK
  • RSK Infrastructure Framework (RIF)
  • Santiment
  • Scroll
  • SEER
  • SingularDTV
  • SingularityNET
  • SpankChain
  • Status
  • Stellar Lumens
  • Storj
  • Streamr
  • Tether EUR (EURT)
  • Tether USD (USDT)
  • Tezos
  • The Abyss
  • Time New Bank
  • TokenCard
  • Tron
  • TrueUSD (TUSD
  • Universa
  • USD Coin (USDC)
  • V Systems
  • VeChain
  • Verge
  • Vetri
  • Waltonchain
  • WAX
  • WePower
  • Wollo
  • Xriba
  • Yggdrash
  • Zcash
  • Zilliqa

Which countries does Bitfinex support?

Bitfinex is a worldwide cryptocurrency exchange that supports the vast majority of countries. However, alongside four other nations, it must be noted that those from the U.S. cannot use the services of Bitfinex.

🚫 United States

🚫 Bangladesh

🚫 Bolivia

🚫 Ecuador

🚫 Kyrgyzstan

If you’re based in the U.S., then you can access all of the same exchange services offered by Bitfinex at eToro.

Bitfinex Payment Methods and Fees

💳 Bank Wire

💳 Cryptocurrencies

Deposit fees and limits

If you choose to deposit funds into your Bitfinex account via a bank transfer, then you will pay a fixed fee of 0.1%. For example, if you deposit $10,000, you will pay a fee of $10. If you instead deposit by cryptocurrency, then you’ll pay a small fee, which is dependant on the specific coin you find your account with.

Withdrawal fees

In terms of withdrawal fees, you’ll also pay 0.1% if you want to cash-out via bank wire. If you need your funds within 24 hours, you can pay a 1% express fee. Alternatively, cryptocurrency withdrawal fees vary depending on the coin.

Trading fees

Bitfinex offers a trading fee structure that is based on whether you are a market taker or market maker, and how much you trade in a single month. As you’ll see below, unless you trade more than $500,000 per month, as a taker you will pay a huge 0.2% in fees. This is considerably higher than other leading cryptocurrency exchanges such as eToro, who only charge users via the spread.

How to sign up and trade on VirWox

Because Bitfinex charges really high fees, is not user-friendly, does not accept U.S. traders and was hacked in 2015 and 2016, we would suggest re-thinking your plan to open an account. However, if you want to proceed, follow our simple step-by-step guide below.

Step 1. Open an account with Bitfinex

Head over to the Bitfinex homepage, click on ‘SIGN UP’ and then enter your email address, which you’ll need to confirm.

You also need to choose a username and a strong password.

Step 2. Verify your identity

If you want to deposit funds via a bank transfer, then you’ll need to verify your identity. Click on the verification button within your account portal, and follow the on-screen instructions. You’ll need to enter a range of personal information, and then upload a copy of some government-issued ID.


Step 3. Deposit funds

Once your Bitfinex account has been verified, click on the ‘DEPOSIT’ button, which you’ll find at the top right-hand side of the screen.

Choose which currency you want to deposit with (EUR/USD/GBP/YEN) and then you will be provided with the bank account details that you need to transfer the funds to, as well as your reference number. Be warned, this can take up to 10 days to process, meaning that you’ll need to wait before you can start trading.

Step 4. Trade

Once your account is funded, you can then begin day trading at Bitfinex. Click on the ‘TRADING’ button at the top of the screen, and you will be taken to the main trading area. You now need to select the trading pair that you want to trade.

Finally, enter the amount that you want to buy, decide whether you want to do a ‘market order’ or ‘limit order’, and then place your trade.

Is Bitfinex regulated?

Bitfinex is not regulated. The company is registered in the British Virgin Islands and operates in Hong Kong. As such, you should tread with caution. Other options do exist in the cryptocurrency space such as eToro, who are regulated by the UK’s FCA and CySEC in Cyprus.

Is Bitfinex safe?

On top of not being regulated, safety at Bitfinex is also a major concern of ours, not least because the platform experienced a major hack in 2015. Just one year later, the platform was hacked again, this time resulting in the theft of more than 120,000 Bitcoin. While this amounted to $72 million in 2016, at today’s rate this amounts to approximately $600 million.

In order to keep customer funds safe, Bitfinex offers the following security features.

🔒Two-factor authentication (not enforced)

🔒99.5% of customer funds held in cold storage

🔒IP address whitelists

🔒On-site security team

🔒DDoS protection

These hacks, alongside an unregulated status, means that we cannot endorse Bitfinex. We would instead suggest eToro if you want a regulated crypto exchange that keeps customer funds safe.

Does Bitfinex have a wallet?

The Bitfinex wallet is essentially a third party online wallet, meaning that you do not have control of your private keys. This means that if Bitfinex were hacked again, then your funds are largely at risk. If you do decide to use Bitfinex, then you are better off withdrawing your coins to a private wallet.

Does Bitfinex have an app?

Bitfinex offers a native mobile app on both Google Play and the iTunes Store, free of charge. The app allows you to trade, access your wallet, fund your account, receive notifications and check your transaction history.

Bitfinex customer service

Although the Bitfinex support team operates 24/7, you can only contact the team via email. This means that instant support is not available at Bitfinex. The exchange does post regular updates on Twitter, so you might be able to contact a support agent there.

❌ No phone support

❌ No live chat

Bitfinex pros and cons


✅Established since 2012

Suited for advanced traders

✅ Over 100 supported coins.

✅ Accepts bank wire deposits and withdrawals


❌ U.S. citizens not accepted

❌ Not regulated

❌ High trading fees

❌ Hacked on more than one occasion

❌ No debit/credit card or e-wallet deposits

❌ Support team only available via email

Bitfinex vs eToro

We’ve created a Bitfinex comparison with eToro to enable you to make an informed decision as to which exchange best meets your needs.

eToro cryptocurrency trading platform

eToro is a platform that offers so much more than just CFDs. While it is true you can buy stocks and shares, trade forex and make multiple short-term investments in other assets, eToro also allows you to buy 15 cryptocurrencies and actually own the underlying asset.

Why we recommend eToro wallet over Bitfinix:

eToro only charges trading fees via the spread. Bitfinix charges 0.2% per trade unless you trade more than $500,000 per month.

✅Bitfinix is not a regulated exchange. eToro, on the other hand, holds licenses from CySEC in Cyprus, and the FCA in the UK.

✅ While eToro allows you to deposit funds via a traditional debit/credit, e-wallets and more, Bitfinix only supports deposits via a bank wire or cryptocurrency.

✅Bitfinix only specializes in cryptocurrencies, while eToro also supports the trading of stocks and shares, commodities, indices and forex.

✅eToro offers support in the form of live chat, phone support, and email, while you can only email the customer service team at Bitfinex.

Open your eToro Account


In summary, Bitfinix has one of the most comprehensive listings of supported coins, subsequently allowing you to buy and sell more than 100 different cryptocurrencies. Moreover, if you are an advanced trader that likes to use top-grade charting analysis tools with significant volumes of liquidity, then Bitfinix might suffice.

However, we are unable to endorse Bitfinix as a notable cryptocurrency exchange as the trading fees are really high. Unless you trade $500,000 per month, you’ll end up paying 0.2% for every trade you make. On top of high fees, it is also frustrating that you can only deposit fiat money via a bank transfer. We are also concerned that the exchange operates unregulated and that it has been in receipt of multiple major hacks.

If you are yet to open an account at Bitfinix, we would instead suggest using eToro. They are regulated by both the FCA and CySEC, offer multiple fiat currency deposit options, and the only trading fees you pay is via the spread.

  • Exchange
  • Rating
  • Properties
  • to buy
The Best Choice
  • 12+ Cryptos
  • €200 Min Deposit
  • Accepts PayPal

eToro is a multi-asset platform that offers CFD and non-CFD products. 76% of retail investor accounts lose money when trading CFDs with this provider. Your investment is at risk and you could lose your money investment.

How many coins do Bitfinix list?

Bitfinix offers more than 100 different cryptocurrencies.


How do I contact Bitfinex via live chat?

The only support option available at Bitfinix is email.

How much are Bitfinex trading fees?

Trading fees depend on how much you trade per month, and whether you are a market taker or market maker. If you trade below $500,000 per month and are a market taker, you’ll pay 0.2% per trade.

Is Bitfinex easy to use?

Bitfinex is best designed for intermediate or advanced traders. If you are just starting out in the crypto trading space, Bitfinix might not be suitable.

Do I need to verify my identity to use Bitfinex?

You will need to verify your identity if you want to deposit and withdraw funds via bank wire. This will require you to upload a copy of your government issued ID.


Does Bitfinex offer leverage?

Bitfinix does offer leverage on some of its cryptocurrencies.

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