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Paxful Review – Pros, Cons, Fees, Features, and Safety

Paxful is a cryptocurrency exchange that allows its 160,000 monthly users over 300 ways to buy Bitcoin. It can also be used by website owners to accept Bitcoin payments on their websites.
Rating 3/5

Don’t invest unless prepared to lose all the money you invest. This is a high-risk investment, you shouldn’t expect to be protected if something goes wrong.

If a cryptocurrency exchange can be all things to all people, Paxful is the service! Paxful offers 300 ways to buy cryptocurrency, all the while maintaining a great trust rating with the 160,000 monthly users of its Bitcoin exchange platform. Following its recent partnership with BitMart, the peer-to-peer bitcoin marketplace is integrating into the top 20 cryptocurrency exchange and bringing real-time crypto trading to its global community.

Has Paxful fulfilled its mission to provide a “simple, fair and secure” Bitcoin exchange service? We have conducted an in-depth review of the fees, features, and pros and cons of Paxful and concluded that Paxful earns high marks on fees, service quality and reliability. No doubt Bitmart courted Paxful for its successful P2P decentralized exchange model.

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    What is Paxful?

    What started out as a modest Bitcoin trading service has become a major force in the development of a universal currency. Founders Ray Youssef and Artur Schaback saw an opportunity to deliver both a commercial service and social good through Bitcoin trading. Almost one-third of the world is still unbanked, but three-quarters have a mobile phones. With a mobile, anyone in the world can connect to Paxful and find trading partners. A multi-tier affiliate program helps spread the word. In 2018, 41 percent of Paxful’s USD 20 million in revenue was generated from the Africa region.

    Paxful has improved the legitimacy of crypto trading by putting a face on Bitcoin trading through:

    ◻️ Live social connections – Paxful users complete the sale over live chat, placing a real person behind the trade in the sometimes murky world of crypto trading.
    ◻️ Reputation ratings – Buyers and sellers increase their market power through reputation management. Both parties to a transaction are rated at the completion of a sale. The higher a seller’s reputation, the more pricing power they have in the market.

    The introduction of biometric identification this year stamps a real facial imprint on a Bitcoin transaction, making fraud even more difficult to perpetrate.

    How does the Paxful exchange work?

    Paxful provides a website and app to instantly buy cryptocurrency. The two ways to connect and trade Bitcoin on Paxful are:

    Website – See more details on how to trade using the website dashboard below.
    Virtual Kiosk Link – The Virtual Kiosk is a widget that can be placed in any website, mobile app, YouTube channel or social media. You receive a 2 percent commission on all sales made through your kiosk.

    An escrow account is used to protect both buyer and seller. If there is a disagreement, a dispute process is used, which has enhanced the reputation of the service. In comparison, on exchanges like LocalBitcoins or Coinmama you will have to appeal to the payment processor for a remedy (e.g., Visa, PayPal).

    If you want to accept Bitcoin on your website, add a Pay With Paxful button. The payment will be processed instantly from the user’s wallet.

    What cryptocurrencies does Paxful support?

    Paxful supports the buying of Bitcoin. If you want to to buy Ethereum with PayPal, Ripple or alt coins, you will not currently find them for sale on Paxful. If you want to buy and sell Bitcoin on a secure exchange with 300 payment methods, visit Paxful. You can sell cryptos for Bitcoin. Among the payment methods are popular cryptocurrencies, including Ethereum (ETH), Ripple (XRP), Litecoin (LTC), Bitcoin Cash (BCH), DASH (DASH), and more. The upcoming integration of Paxful and BitMart could add over 100 cryptocurrencies to Paxful.

    Best Cryptocurrency Exchange in July 2024

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    Supported countries

    Paxful is one of the biggest cryptocurrency exchanges located in the US. Anyone can use the service worldwide. Residents of the following countries are restricted from using Paxful.

    • Burundi
    • Central African Republic
    • Crimea
    • Iran
    • Iraq
    • Lebanon
    • Libya
    • North Korea
    • Somalia
    • South Sudan
    • Darfur
    • Syria
    • Yemen

    Fees & limits

    Paxful makes its money by charging sellers a one percent fee. The seller can sell Bitcoin at any price for which they can find buyers. A network fee for the processing of Bitcoin (mining cost) is also charged. Buyers only pay applicable payment processing fees.

    Paxful Dashboard

    Order Search 1

    Paxful provides more than one order placement interface. We recommend starting with the homepage order form (above). Select the amount and currency. Paxful will find all sellers across all payment methods for, in this example, the Korean Won (KW) to BTC.

    Order Search 2

    On the Buy Bitcoins page, you have two options. Enter the amount, exchange currency and payment method. This more specific criteria can produce empty search results. Or click on the payment method to see all sell offers by payment type.

    Open Offers

    On this PayPal page, a list of available traders is presented. Note the current lowest price for PayPal is EUR 7091. The lowest price for Skrill and Neteller also is in the EUR 7000 range. The lowest price for a bank transfer, in comparison, is EUR 4964. The first three payment methods are digital currencies, which pose the risk of future chargebacks, in the same way an eBay buyer unhappy with his new smartphone could chargeback the PayPal sale. In this way, peer-to-peer markets are more efficient since the price offered by the seller more accurately reflects the demand and payment risk.

    Here is the step-by-step process to buy Bitcoin on Paxful. Paxful provides an easy 3-step process to buy Bitcoin with PayPal. We have added a step, but be assured, it is a quick and simple process.

    How to Buy Cryptocurrency on Paxful

    If you pay by online methods (PayPal, Skrill, OKPay etc.), bank transfer or you could buy bitcoin with a credit card, two-factor identification is required.

    Step 1 – Register a Paxful account

    From the Create Account screen, fill in your personal information. Then click on Create your bitcoin Account and Free Paxful Wallet. Follow the link in the confirmation email to confirm your account. Go to your account profile page and verify your phone number by inserting the code sent by SMS. You may also set up SMS, Google Authenticator or Authy as a 2FA option.

    Step 2 – Fund your Paxful wallet

    Fund your account. In this example, we have chosen PayPal. Keep in mind that this payment option requires uploading ID to verify your account. Each payment method has different charges and processes, but generally only require a few clicks.

    Step 3 – Buy Bitcoin

    Click on Buy Bitcoin. Select the amount of Bitcoins you want to purchase, the currency for the exchange and payment method. An alternative to scrolling down the 300 payment methods is to type in your preferred payment method. Click on Search or Give Me the Best.

    Step 4 – Choose a buyer

    Various prices will be offered. The seller should be a Verified Seller. A rating of at least 200 is recommended. Choose the price you are willing to buy Bitcoin with a debit card at. Review the criteria of the seller. The seller can establish their own criteria, such as a selfie with your photo ID. Enter the amount you want to spend. Press Buy Now. Your payment will go to escrow providing protection until the seller releases the Bitcoins to you.

    If this is your first trade, experienced Paxful sellers will guide you through the process.

    Is Paxful regulated?

    Paxful is not regulated in any country. This allows the exchange to provide its services worldwide. It has implemented the ID verification standards of regulated exchanges, requiring that know your customer (KYC) and anti-money laundering (AML) standards are complied with.

    Is Paxful safe?

    Paxful has to be commended for its high reliability record. The Bitcoin marketplace has a high trust rating among its customers and has never been hacked. In 2019, Paxful has been tightening its security.

    ID verification is now required for the following limits:

    • USD 1500 trade or wallet activity – ID verification
    • USD 10,000 – ID verification and proof of address

    Jumio’s AI-powered Trusted Identity Service verifies real-world identities using ID scans, real-time biometric authentication and liveness detection

    Two-factor identification (2FA) using Google Authenticator or Authy

    Paxful is a place to exchange Bitcoin and create Bitcoin trading businesses. The reliable and secure Bitcoin platform has over 1,200 verified vendors of Bitcoin with established reputations. All the popular fiat payment methods and a growing universe of crypto payment methods are supported. In addition to trading spreads, vendors make money on affiliate links.

    Is the Paxful wallet safe?

    The Paxful wallet used two-factor authentication to prevent hacking.

    If you have doubts as to what the best service for storing your cryptos is, you can compare the best Bitcoin wallets.

    Does Paxful have an app?

    Paxful does not have an Android or IOS app. If you download an unofficial Paxful app, it may be a phishing scam.

    Is Paxful customer service reliable?

    Paxful provides first rate customer support. We were impressed by the speed and quality of the support system. If you have a question or need guidance, you can contact Paxful by:

    Live Chat – At any time, click on the blue chat box on the bottom right of the screen and a moderator will come online to help you.

    Paxful ZenDesk – FAQs are provided on how to buy and sell Bitcoin on Paxful.

    Seller Support – Once buyers connect to sellers over live chat, sellers walk buyers through the Bitcoin exchange process.

    Paxful School – How-to videos take you through the account verification, buying and selling processes.

    Email support – Use the following contact methods to reach customer service.

    General queries –
    Problem with a trade – Report a Problem button
    Problem with a scam – Report a Scam button

    Paxful Pros and Cons


    • Instantly buy Bitcoin
    • Fixed fees to buy and sell
    • Over 300 payment methods
    • Live chat during a trade
    • ID and biometric verification
    • Full-featured, secure wallet app
    • Popular affiliate program
    • Real-time trading coming with Bitmart integration

    • Unregulated exchange
    • Low diversification outside of African region
    • No phone support

    Paxful VS Alvexo

    In today’s world, there are a number of scam products such as automated trading robots which are out there to steal funds from people. Paxful certainly is not one of those. However, we do believe that Alvexo is a better option as it has greater advantages than Paxful. First of all, it is a much safer option as the broker is regulated by CySEC and FCA, providing risk disclaimers to warn users about the dangers of online trading. It is also easier to use, has a very simple sign up process and provides the most popular trading platform in the market , the MetaTrader4. Other than that, Alvexo has a great asset variety, including currency pairs, cryptocurrency pairs, stocks, indices, bonds, commodities and much more.

    These are just a few of the advantages offered by the exchange. To find out more about it, we recommend visit Alvexo.


    Paxful has recently been experiencing growing pains. The Bitcoin market’s recent security upgrade has been its biggest challenge to date. Some users have complained through social and mainstream media about restrictions on their accounts. For this reason we cannot recommend Paxful. We recommend Alvexo instead which is committed to providing the safe and secure trading environment. It is a fully regulated broker by CySEC and FCA and your funds will be safe.


    Does Paxful have an affiliate program

    Yes. With the Paxful affiliate program, you can earn commission on two tiers of referrals. Tier 1 – Referrals who sign up on Paxful by following your link. You will receive 50 percent of the Paxful escrow fee. Tier 2 – These second level referrals have followed your Tier 1 referral’s link. You will receive 10 percent of the escrow fee charged.

    What’s the difference between a hot and cold wallet?

    Hot wallets store your crypto assets online and face a higher risk of cyber hacking. Cold storage involves storing your crypto assets offline on a USB drive or paper wallet, for example. The following risk measures should be taken to protect your hot and cold crypto assets:☑️ Generate and store your private keys offline☑️ Use two-factor authentication to access your wallet☑️ Use biometric identification

    What is a decentralized exchange (DEX)?

    A decentralized exchange does not use an intermediary to hold customer funds and accounts. Peers trade directly amongst each other (peer-to-peer) and funds are transferred between their cryptocurrency wallets. Trader money and ID are at lower risk of being hacked. A downside of DEXs is the current lack of liquidity.

    What is a centralized exchange?

    A centralized exchange accepts and holds users’ deposits. Most exchanges also conduct ID verification to comply with know your customer (KYC) and anti-money laundering (AML) rules. As a repository of client money and personal identification information, centralized exchanges have a higher risk of becoming a victim of cyber hacking and theft.

    Do I need a digital wallet to exchange crypto-fiat with Paxful?

    There are advantages to using Paxful’s free wallet. Paxful supports 300 payment methods, enabling you to easily load and instantly access funds for bitcoin purchases. Generally, prudent investors leave only the funds they need for trading in a hot wallet and store the rest in a cold wallet.

    What’s the difference between a hot and cold wallet?

    Hot wallets store your crypto assets online and face a higher risk of cyber hacking. Cold storage involves storing your crypto assets offline on a USB drive or paper wallet, for example.

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