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Carbon Wallet Review 2021: Fees, Pros, Cons and Features

Launched in 2013 by the same developers who created the NEO blockchain, Carbon wallet is a hybrid of a multi-currency web wallet and a mobile phone app.
Carbon is not the best wallet there is. Read on if you want to know which one actually is the best.

Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong.

Carbon wallet is a highly innovative project, having been the first to introduce a number of security features that are now almost industry standard. It is built with the user in mind and offers a worthwhile range of features.

However, after investigating all of its features, we have found that it is unregulated and not the best crypto wallet for you. Thus, we would not recommend it. 

The details on why it is not safe and how you can find a safe crypto wallet for your funds are explained in greater detail below.

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    Is the Carbon Wallet Recommended?

    ❌ Though Carbon wallet has an impressive design and great features, we would not recommend it due to the fact that it is not regulated. The emerging crypto industry is prone to security risks such as hacking and other malicious activity. Regulated platforms like the Coinbase wallet offer a more reliable security framework as they adhere to stringent compliance requirements. Only such platforms can be said to be fully secure.

    If you still have doubts as to what the best service for storing your cryptos is, you can compare the best Bitcoin wallets here.

    What is Carbon Wallet?

    What is Carbon wallet? Carbon wallet is a hybrid of a multi-currency web wallet and a mobile phone app. The essence of this combination is to enhance the security of the wallet. It has been in existence since 2013 and is a project of the same developers who created the NEO blockchain.

    Carbon was one of the earliest wallets to incorporate hierarchical deterministic key algorithms, multi-signature and two-factor authentication. We will discuss these features in greater detail under the safety features section.

    The wallet supports English and Chinese and users can access a Bitcoin debit card that supports EUR, USD and GBP.

    Carbon Wallet Compatibility

    Carbon wallet is compatible with:

    • Android
    • iOS
    • Browsers

    What wallet type is Carbon?

    • Hierarchical deterministic
    • Multi-signature
    • Mobile wallet
    • Web wallet
    • Multi-currency

    What cryptocurrencies does the Carbon wallet support?

    • Bitcoin (BTC)
    • ZClassic (ZCL)
    • Bitcoin Cash (BCH)
    • Zcash (ZEC)
    • Litecoin (LTC)
    • Dash (DASH)
    • Cryptonetix (CIX)
    • Bitcoin Private (BTCP)
    • Ethereum (ETH)
    • ERC20 tokens

    What fees does Carbon wallet have?

    There are no Carbon wallet fees for using the platform. But you will need to pay network fees for miners on the blockchain where your transaction is processed.

    Additionally, there are some fees associated with the debit card:

    • Delivery without tracking $17
    • Delivery with tracking $50
    • Virtual debit card $3
    • Making purchases Free
    • ATM transactions (domestic) $2.5
    • ATM transactions (international) $3.5

    How to open your Carbon Wallet account

    Here is how to open Carbon wallet:

    Step 1: Go to and click “Create Your Wallet”

    Step 2: Enter your email and password to create the first of your two private keys and a single signature wallet.

    Click “Create Wallet” when you are done

    Step 3: On your smartphone, go to to create the second private key

    Step 4: Tether the app on your smartphone to your wallet account

    That is how to open a wallet on Carbon. Your wallet is now ready to use.

    How do I add cryptocurrencies to Carbon Wallet?

    To get started, you need to find out how to add currency to Carbon wallet. Here’s how:

    Step 1: On the left side of the screen, click on the currency you want to add

    Step 2: Click “Receive Funds” on the far right side to view your Carbon wallet address

    Step 3: Copy that address and paste it on an exchange or in another wallet where you have funds to transfer.

    That is how to transfer Bitcoin to Carbon wallet or how to transfer Ethereum to Carbon wallet. But since it does not support Ripple, we will not talk about how to transfer Ripple to Carbon wallet.

    How to send payments on Carbon wallet?

    Next, let’s explore how to send payments on Carbon wallet:

    Step 1: Once again, click on the currency you want on the left side of the screen

    Step 2: Click the “Send Funds” button in the middle of the screen

    After clicking the “Send Funds” button, you will need to provide the recipient’s wallet address. Make sure to double check to avoid sending funds to an incorrect or invalid wallet address.

    Step 3:  Confirm all details before you click “Send”

    That’s how easy it is to send payments on Carbon wallet.

    How do I receive payments on Carbon wallet?

    Receiving payments on Carbon is just as easy as adding funds:

    Step 1: Click on the currency you want to receive

    Just check the left section of the wallet dashboard to see the list of cryptocurrencies.

    Step 2: Click “Receive Funds” to view your wallet address

    You can also copy and paste all your wallet addresses on Carbon wallet in one file to avoid checking it every time you need to get your wallet addresses.

    Step 3: Copy the address and send it to a counterparty, then wait for the funds to reflect in your wallet

    That’s how easy it is to receive payments on Carbon wallet.

    How safe is Carbon Wallet?

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    There many Carbon wallet safety features that work together to keep user funds secure. Let us consider some of them:

    Private Key Splitting

    Carbon wallet secures user funds using two private keys. When setting up the wallet, the first key is generated as soon as you register your account using an email address and password. It is stored on the service provider’s servers in encrypted form. The second one is generated on your smartphone. Having these two keys in separate locations enhances security as it makes it difficult for attackers to access both of them and compromise the account.

    Double Verification for Payments

    Making a payment on the wallet requires the use of your passphrase as well as a signature from your smartphone. Once again, this is a double layer of protection that makes it difficult for an unauthorized entity to spend funds from the Bitcoin account unless they have access to both.

    Private Key Storage

    As already mentioned, one private key Carbon wallet is stored on the company’s servers. But to ensure that the service provider has no access to it, the key is encrypted using your password.

    HD Algorithm

    The wallet automatically generates a new address for every transaction. It is therefore difficult for a malicious actor to track transactions to your account.

    Out of Band Two-Factor

    This is a form of 2FA commonly used in institutions with high security requirements. It makes use of two separate, unconnected authentication channels to access your account.

    Carbon wallet has definitely gone to great lengths to secure user funds. However, the platform cannot be said to be completely safe as it has omitted one of the most important measures – regulatory compliance.

    As mentioned above and in our eToro review, they are among the few crypto wallets that are regulated and therefore able to offer comprehensive security.

    Carbon Wallet Pros and Cons

    Let us now analyze Carbon wallet’s pros and cons.


    • Provides optional debit card
    • Uses private key splitting to secure funds
    • Uses a combined web and mobile wallet
    • Operator has no access to user private keys
    • Supports multiple currencies


    • Wallet is not properly maintained and Android users face activation difficulties
    • Unregulated
    • Code not open source
    • It’s a hot wallet, thus inherently more vulnerable
    • Limited support
    • Limited range of cryptocurrencies

    Carbon Wallet vs. other wallets – how does it compare?

    eToro Commits To Better Future Growth with Delta AcquisitionCarbon wallet vs. eToro

    • Platform Support

    As we’ve mentioned already, even though Carbon wallets can be accessed fromyour mobile device, we’ve encountered some issues for the activation of the mobile app on Android systems. eToro is supported on both Android and iOS systems and we’ve had no issues activating accounts on both.

    • Regulation

    While Carbon wallet is an unregulated platform, eToro is heavily regulated, which puts eToro at a big advantage in terms of trustworthiness. In fact, the wallet is regulated by agencies like CySec, which are very strict about how transparent platforms have to be in terms of showing how costly and risky trading experiences can be. That is not the case for Carbon wallet.

    Carbon wallet vs. Monero GUI

    • Ease of Use

    Monero GUI is not the simplest wallet to use and takes some getting used to. However, its website answers most of the common concerns that users may experience. Its FAQ section is detailed and there are lots of online resources for support.

    Carbon, on the other hand, is not necessarily difficult to use. But there is very limited information on its website and other online platforms to help users overcome issues.

    • Safety

    While Carbon is a hot wallet and thus more vulnerable to online attacks, Monero GUI is a little safer as it is a desktop wallet. However, Carbon has a lot more measures in place to keep user funds secure such as private key splitting.

    Carbon wallet vs. ArcBit

    • Functionality

    Carbon has a higher level of functionality than ArcBit. To start with, ArcBit is a single currency wallet but Carbon supports multiple currencies. Second, Carbon offers the option of getting a physical or virtual debit card to facilitate easier access to funds.

    • Features

    ArcBit is chock full of features. For instance, it supports stealth addresses, allows for the creation of reusable stealth addresses. It is also available on more platforms including smartphone and desktop operating systems. In contrast, Carbon has limited features other than storage and debit card support.


    Overall, eToro is the most solid choice of all the wallets discussed here. It has much higher versatility than the rest, making it suitable as a comprehensive crypto solution. Furthermore, it offers the most security thanks to the fact that it is regulated.


    Where can I download Carbon Wallet?

    Carbon wallet is a combined web and mobile wallet. Therefore, to access it, you need to go to the official site and create a wallet. You would then download the app on Google Play Store or Apple AppStore and scan a QR code to sync the two.

    My Carbon wallet froze; what should I do?

    The best solution would be to use your mnemonic seed phrase to restore the wallet.

    How do I reset my Carbon password?

    The Carbon wallet password is permanent and cannot be reset.

    How does Carbon wallet manage user private keys?

    The platform operates a 2 of 2 multisig wallet. Pairing a smartphone and web wallet sends the provider an extended public key while the second one is generated on the browser and encrypted. The provider then combines the two to create a wallet.

    How does the wallet sign outgoing transactions?

    When you enter your passphrase in the browser after a transaction, the browser generates one signature. Next, you scan a QR code with your phone to retrieve transaction data from operators’ servers. The phone thus generates the second signature and the fully signed transaction is broadcast.

    How do I backup Carbon wallet private keys?

    To make a backup of your private keys, download the backup PDF from your wallet. Keep it safe as you will require the backup mnemonic phrase and password to restore your account.

    Does Carbon wallet store user password?

    No. Carbon wallet does not store user passwords. In case you lose or forget it, you risk permanently losing access to your account.

    When does Carbon wallet encrypt private keys?

    The encryption process takes place during account setup. You will see a bar showing encryption progress and another showing encryption verification progress. Once the two are complete, your private key is fully encrypted.

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