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TrustDice Casino Review

Founded in 2018, TrustDice has been a staple in cryptogaming. But how does it stack up against other Bitcoin casinos and online casino sites? We review its features, payment methods, promotions, pros and cons.
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4.5

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TrustDice Bitcoin Casino TrustDice stands for freshness and entertainment in a nutshell. Since 2018 these guys have been on the block (and the blockchain!) to bring you a Curacao licensed, Bitcoin and crypto focused gaming den that’s probably here to stay. In this TrustDice review, we’ll discuss TrustDice’s fresh interface, their gaming catalogue and of course their crypto options and payout speeds.

Starting off with their extensive catalogue of over 2000 games at the point of this review, there’s a good chance you’ll find what you’re looking for, when signing up to TrustDice Casino.

There are even two dedicated Bitcoin games, called Bitcoin Crash and Bitcoin Dice – very fittingly so. Every Bitcoin game is powered by Blockchain tech, which just means it’s provably fair and ever so transparent.

So let’s dive into the ins and outs of our TrustDice casino review, to find out if this crypto gambling platform is worth a spin or not.

Pros & Cons of Playing at TrustDice

Pros:
  • Intuitive and fresh interface
  • More than 2000 games on offer
  • Lucrative bonus offers
  • Customer Support available 24/7 via live chat and email
Cons:
  • Bonus offer wagering system often quite steep
  • No self-exclusion feature
  • Not a lot of games are provably fair

Can TrustDice Casino be recommended?

Let’s make this short and sweet; we do recommend TrustDice casino, for several reasons. Set aside the obligatory safety and license talk, which we’ll get to eventually – we just found TrustDice to be a very enjoyable ride from beginning to end, including crypto options, mind you.

The amount of games, the accepted cryptocurrencies and the quality of life improvements (in comparison to other competitors) are really what set this casino apart. The interface is fresh and just makes it a breeze to navigate through, regardless of the platform you play on. The desktop version is just as smooth and responsive as the mobile variant and that’s really saying something.

TrustDice is operated by the Satoshi Gaming Group NV and operatoes on the EOS Blockchain, maintaining trust and transparency throughout your time at the casino, which is a relief.

While researching for this review, we spotted a lot of positive TrustDice reviews on several different platforms, which leads us to believe we’re really onto something here. Bottom line? We do recommend this casino – let’s find out why precisely that is. 

About TrustDice

Let’s do a little digging as to how TrustDice came to be and talk about their history so far. As mentioned, TrustDice is owned and operated by the Satoshi Gaming Group NV. It was opened in 2018 and is since then very focused – if not exclusively – on Bitcoin payment methods. 

Being focused on Bitcoin almost exclusively has one big advantage, if you ask us: security. Unlike other payment methods, crypto payments are incredibly secure. The advantage becomes clear, since you don’t have to worry about your funds anymore, you can relax and enjoy the games you came here to play.

TrustDice takes a significantly different approach to its casino offering and that extents beyond the purple facade of the immediately noticeable user interface, or UI as we shall call it from now on. The chat component being one of those factors, but we’ll get into that respective part later on.

Overall, TrustDice seems to try and make a dent into the same-old casino landscape we’re all so used to. Does it pay off though? We will see.

Want to see more brands and read reviews? Check out our guide to Bitcoin Casinos, or if you’re looking for some Ethereum casinos, click here.

TrustDice Look and Feel: Usability and User Exprience

Upon entering the domain of TrustDice, one can be forgiven to be slightly taken aback – but in a positive sense! The interface feels distinct, new and fresh and definitely sets itself apart from the competition in that sense. 

It’s bold, it’s purple and it’s just…different.  Of course all your quality of life options are where they ought to be, including login/signup and your trusty side-cheeseburger-menu. You can search for your favorite games, have a look at the live or sports offering and check out TrustDice’s originals in one click, via the nifty bottom bar on the site.

As you can probably surmise, usability is written with a capital U here, meaning it’s the you that counts. Players have all the tools they need to successfully enjoy their plays, without having to navigate a hell-ish landscape of buttons and prompts that take you out of the experience. Bottom line? TrustDice has created a useful, practical and beautiful interface, that does what it says on the tin and sticks to the basics without sacrificing style. Aces!

TrustDice Software Providers

Often times, the choice of your new favorite casino will depend on the providers chosen to partner with the platform. In TrustDice’s case, this catalogue isn’t the most fantastic we’ve ever seen, but it’s good for what it is. We expected a higher number of casino software providers, considering the site boasts a staggering 2,000 different games to play, but we were still satisfied with what’s on offer here.

From Pragmatic Play over to fan favorites Evolution Gaming and EzugiPush Gaming and Betsoft, you’ll find a lot to love here. We’re missing Yggdrasil a little bit, but that might just be personal preference.

So as you can see, the opportunity to really test a lot of games and try to find your favorite ones really is one of the major appeals of TrustDice Casino. It’s a dream come true for anyone making their first steps into the world of crypto casinos and we liked that a lot. However, the vast amount of games could potentially also be a little intimidating – filter option or not.

At the end of the day, it’s the custom-made games that won us over, however. Let’s talk about that next.

TrustDice Crypto Casino Games

Popular games at TrustDice casino

Games at TrustDice

As previously mentioned, in and around 2000 games call TrustDice Casino their home at this very moment. That’s quite a staggering amount, but don’t be intimidated by that – you’d be missing out on one of the most extensive and varied gaming libraries out there.

Of course, having such strong providers helps immensely, and TrustDice is no exception to that rule. Games like Lucky Seven and Primal Hunt by Betsoft and Sweet Bonanza by Pragmatic Play, are easily some of this writers favorite online slots to play and there’s a good reason these games make an appearance here.

But instead of talking about the obvious contenders, let’s take a closer look at TrustDice’s original titles. Enter “Dice” and “Crash.  These custom titles have one huge advantage compared to their rather simple-minded brethren; they’re provably fair games. Especially if you’re into crypto-casinos, this is a huge bonus.

These games aren’t anything crazy when taken apart bit by bit, but just having a custom game mode, let alone two is really something to write home about in our day and age.

TrustDice Welcome Bonus

The welcome bonus is a classic crypto bonus of 100% up to Ƀ3/150ETH/30,000$ on your first deposit. On top you’ll get 25 Free Spins, which, especially if you’re not into crypto payments is a huge deal in our opinion. The minimum deposit is Ƀ0.001, which is also quite average, if we do say so – but don’t let that keep you from using that offer. A bonus can be a good way of pushing your funds and it’s also a safe way to try out games without the risk of losing your actual cash, since you have to turn the bonus over before it eventually turns into real money.

The bonus is, as custom for most casinos, stacked into 3 deposit “rounds”, as they’re called here. That means, that for each deposit you’ll get a 100%, 75% and 50% bonus with Ƀ1 each, accumulating the aforementioned 3 in total. Only the first deposit is eligible for the free spins though, just so you’re aware.

While a stacked bonus isn’t anything uncommon in the industry, we love that it’s specifically tailored to crypto-users, without alienating the rest of the userbase, which is something a few casinos could definitely take a page out of.

Tournaments

TrustDice, not unlike the competition, offers different tournaments depending on the time of year. The current tournament pool is the Pragmatic Play Tournament: Book of Fallen. This promotion, for example, is set from the 25th of November until the 2nd December (UTC) 2021 and you can only enter this tournament during this time. If you missed this one, don’t worry – another will take its place.

The pool is quite big and you can win a share of €25000! With a minimum bet of only €0,50, you can take part and test your luck. Additionally, you will get 10 free spins to play the game beforehand, which we found is a neat idea. The other tournaments will be something along those lines, so make sure to check periodically.

Sports Risk Free Bet

Listen up sports fans – this one’s for you. The doctrine is: “If you lose, we cover you. If you win, you get to keep your earnings.”. That means, that whatever you do, TrustDice has got your back.

It works as follows: navigate towards the sports section and choose a sports match with odds no smaller than 1.60 – continue to place your bet. Should you lose, you don’t need to worry, you will get your stake back as a free bet to try again. Simple, yet very effective in our books. There really isn’t a lot more to it, but it definitely incentivizes crossplay, should you be interested.

Payment Options at TrustDice

TrustDice markets itself as a pure crypto casino, which supports multiple digital assets. These include:

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Dogecoin (DOGE)
  • Bitcoin Cash (BCH)
  • TRON (TRX)

Payout Speed at TrustDice

  • For BTC – 0.002
  • For ETH – 0.04
  • For LTC – 0.1
  • For BCH – 0.02
  • For DOGE – 2,000
  • For TRX – 200

Device Compatibility

 We tested TrustDice’s site on different devices, including iOS, Android and of course the trusty desktop (in this case it was a Windows machine).  We’re happy to report, that all different platforms work as intendend and we didn’t find any major hickups.

There’s no Android/iOS app though, which means, that you’ll predominantly play on the TrustDice mobile site. It works quite well and doesn’t seem to be just a downscaled version of the desktop site, meaning you’ll find all the UI elements where they’re supposed to be on your smartphone or tablet. Would a dedicated app make things better? Maybe. But the way it works now is perfectly suitable to play a round of slots or live casino as it is.

Languages Supported

TrustDice caters to an international target market and supports the following languages at present:

  • English
  • Japanese
  • Korean
  • Chinese
  • Russian
  • French
  • Portuguese
  • Spanish
  • Turkish

Restricted Countries

Once you’re the proud holder of a license (be it MGA or Curacao, like in this case), there will be some countries you won’t be able to operate in. In TrustDice’s case, these are:

  • Netherlands
  • Singapore
  • Spain
  • China
  • Switzerland
  • United States of America
  • France
  • The Dutch Caribbean Islands

TrustDice Security & Regulation

You already know that TrustDice utilizes the much coveted Curacao license – nothing new here. But what about the other security features?

Using a state of the art SSL encryption to protect you – the player – and of course itself to a certain extent, TrustDice really deserves the trust in its name. Any data you happen to have to share with the casino (for your own security, really), is kept safe on their server and is protected by the latest firewall technology out there. You access your account in true casino fashion; with your player ID and a password, which you will decide upon when registering at the gaming den.

What’s more, you can also set up a two-factor authentication method, aka 2FA to further enhance your TrustDice account protection. The more options the better, we think.

TrustDice Customer Support

The TrustDice customer support can be reached via email and chat, that much up front. Sadly, a dedicated phone line is completely absent, for whatever reason. So if you like your contacts to be more personal, you’re out of luck. That doesn’t mean the support team isn’t capable, far from it. In our testing session we reached out to the customer support team via chat and got an answer (a problem-solving one, too!) within less than 2 minutes.

Usually, they said, it would take around 5 minutes but not more to reach a professional support employee, which we applaud. The chat is powered by Intercom and is slick and easy to use. We didn’t even need to be signed in for it to function, which is absolutely fantastic should you ever be locked out of your account for whatever reason.

They’re fast, responsive and solved our problems in no time at all, so we can’t recommend these guys enough.

TrustDice Review – the Verdict

TrustDice evidently has a lot going for it, so it receives our recommendation, that’s for sure. There are some aspects that could require a little bit of fine-tuning, but that’s nothing that can’t be ironed out in our honest opinion.

The site is fresh and neat to look at, feels responsive and has a handsome UI that works a charm. The support team really blew us away and the amount of bonus options you receive as a player are staggering.

Games wise, we really liked their custom-made games, they really do carry a sense of uniqueness to the whole experience and we highly recommend you try these out. As a pure crypto casino there’s really a lot to love here – we rate them as one of the best Bitcoin casinos in the industry, especially due to its large deposit bonus.

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FAQs

What is TrustDice?

TrustDice is a unique gambling casino site offering a provably fair gaming experience specifically tailored to cryptocurrency users. It takes a mobile first approach, making it ideal for gaming on the go. Its team consists of a diverse blend of talents in graphic design, platform development and other areas of expertise. They are both crypto and gambling fans, seeking to bring together the best of both worlds.

Can I change my server seed?

Yes, you can. To change it, you can choose to visit the provably fair page on the site and click on Generate New Server Seed. Alternatively, you may enter your Bet ID and then find the Change button next to the server seed form. In case you have any challenges, contact the support team.

How can I withdraw funds from TrustDice?

Initiate the withdrawal process by logging in to your account and clicking Withdraw. Under this section, you can check your account balance and the current fees you need so as to make the withdrawal. Click the wallet menu or go direct to selecting the crypto you want to withdraw and follow the on-screen instructions to complete the transaction.

Why do withdrawals take so long?

This is because the site checks every individual withdrawal request manually for security reasons. In order to try and speed up the process, the team works 24/7/365 to try and process requests instantly. However, due to unforeseen circumstances, it might take longer than desired. In such cases, it might take 8 hours and in exceptional cases, a few days before you get your funds.

Are deposit addresses valid indefinitely?

No. For security purposes, the online casino generates a unique address for every deposit. This address only remains valid for a total of 24 hours. After this period elapses, you will need to go to your dashboard and click on the Deposit button once again to get a viable deposit address.

Is there a maximum bet amount or a maximum profit per bet?

Yes, there is and it varies by cryptocurrency. For Bitcoin, the maximum bet is 20 BTC and the maximum profit is 2 BTC. For Ethereum, the maximum bet is 200 ETH and the maximum profit is 50 ETH. For Litecoin, the maximum bet is 40 LTC and the maximum profit is 100 LTC. For Bitcoin Cash, the maximum bet is 20 BCH and the maximum profit is 2 BCH. For Dogecoin, the maximum bet is 2 million DOGE and the maximum profit is 500,000 DOGE. And for Tron, the maximum bet is 200,000 TRX and the maximum profit is 20,000 TRX.

Is it possible to report a bug if I find one?

Yes. In case you notice something suspicious on the site or find a bug in the code, you may report it to customer support.

What is the TrustDice house edge?

The house edge on the online casino is 1%. You can check all the details extensively by going to the provably fair tool which allows you to analyze and verify every bet.