Since the rise of Bitcoin and the cryptocurrency industry, the online casino sector has positively flourished. In view of this, there has been a rapid growth in bitcoin casinos seeking to embrace the hype so as to secure their hold on enthusiasts.
One such casino is Golden Crown, which stands out as one of the most recent names in the industry. You may have come across this gambling site and could be wondering whether or not it suits your preferences.
Well, we have done the homework for you and compiled all of its important features in our thorough review of the service. You’ll know more about its bonus structure, software providers, free spins for new users, games, regulatory status as well as pros and cons.
So sit back and read through our analysis to know why it is one of the best online casinos you should try.
About Golden Crown Casino
Golden Crown casino is owned and operated by Hollycom N.V., which is a company registered under the laws of Curacao. Its registration number is 144359 and the registered address is Heelsumstraat 51, E-commerce Park, Curacao.
The company is registered as an information provider by the Government of Curacao to carry out online gaming operations from Curacao. But it also has remote gaming licensing and supervision from Antillephone N.V.
This casino has been operational for less than a year, having opened its doors early in 2019. An interesting fact about the casino is that even though it targets an international market, players from Kazakhstan come back to play the most.
It has its primary focus on games and does not offer Sportsbook support or any other alternative gambling option. When creating an account here, you will need to provide your personal and banking details. That is of course unless you are using cryptocurrencies like Bitcoin as your payment method.
Golden Crown Look and Feel: Usability and User Experience
Like our 7bit review, the Golden Crown website is all about simplicity and elegance. It sports a stately green background interspersed with black. In keeping with its name, the lettering on the homepage is golden with bits of white here and there.
What grabs your attention right from the get-go is the way they manage to create a captivating effect with a minimalistic design. They have a way of emphasizing the highlights with bold colors and vivid fonts while placing other essentials in the background.
For instance, you will immediately notice the logo and casino name as well as the bonuses and their accompanying graphics, which are remarkable to say the least. But right below this, there are game category links shown in a subdued hue.
Scroll further down and you will find image links to the games. Winning players also have a prominent spot on the site, giving you a hint of what you can expect when you play here.
Still on the homepage, you will see a menu icon as well as an icon for the live chat feature and at the bottom, all other important buttons.
Navigating around the site is quite easy as everything loads well and you have all the necessary buttons at your fingertips. Everything about the homepage seems to hold the promise of a royal experience. By the end of the review, we will figure out whether it’s all about appearances or if they actually walk the talk.
Golden Crown Software Providers
Games at Golden Crown
One of the key things that draw punters to the online casino is the bonus or promotion program. And Golden Crown takes a fair shot at the market by creating a compelling offer. Take a look at the bonuses you can expect here:
First Deposit Bonus
Upon making your very first deposit, you will automatically qualify for a sizeable bonus of 100% up to $1,000 as well as 100 free spins. In case you are using crypto for your deposit, the bonus amount is 100 mBTC. This is a far more generous offer than what you get on most other casinos.
The slots are only redeemable in the Aztec Magic Deluxe slot. You will get a total of 20 free spins every day for five days, starting when you activate the bonus.
In order to get these offers, you would need to make a minimum deposit of $20, 5 mBTC or their equivalent. And the wagering requirement is 40x the deposit and bonus total. The maximum amount you can bet for these wagers is $1, which is extremely low.
The validity of all bonuses is 14 days from the date of receipt, at the end of which any remaining bonus amount and winnings become void.
Reload Weekend Bonus
Every weekend, you will get an opportunity to enjoy a reload bonus, starting Friday through to Sunday. This comes in the form of a 50% match-up of up to $1,000 or 100 mBTC. The minimum deposit amount you require in order to qualify for this bonus is $20 or 5 mBTC. And the maximum bet amount is also $1, just like for the first deposit bonus.
You can only redeem the bonus once during the weekend and to meet the same wagering requirements as for the first deposit before requesting for a withdrawal.
Another promotional feature comes in the form of comp points which you accumulate as you play slot games on the site. Based on these points, you may ascend through 6 different status levels in the casino, each of which comes with unique benefits. Additionally, it is possible to redeem the points for real cash.
The higher the points you earn, the better the exchange rate. Take a look at the status levels and the exchange rate for each one:
- Lucky: 0 to 49 points, exchange rate 19 AUD to 1 comp point
- Crystal: 50 to 199 points, exchange rate 18 to 1
- Iron: 200 to 499 points, exchange rate 17 to 1
- Steel: 500 to 999 points, exchange rate 16 to 1
- Bronze: 1,000 to 1,999 points, exchange rate 15 to 1
- Silver: 2,000 to 4,999 points, exchange rate 14 to 1
- Golden: 5,000 to 9,999 points, exchange rate 13 to 1
- Platinum: 10,000 to 19,999 points, exchange rate 12 to 1
- Diamond: 20,000 to 49,999 points, exchange rate 11 to 1
- Privilege : 50,000 plus points, exchange rate 10 to 1
Note that to get 1 comp point, you need to bet a total of $70 or 10 mBTC. When you exchange your comp points for real money, you need to meet a 3x wagering requirement before making a withdrawal request.
Payment Options at Golden Crown
Being a relatively new casino, Golden Crown does not offer support for a lot of payment options. Fiat users can only use one payment method:
Like our Betchain review, the casino accepts the both fiat currencies and cryptocurrencies.
- Australian Dollar (AUD)
- US dollar (USD)
- Euro (EUR)
- Bitcoin (BTC)
- Bitcoin Cash (BCH)
- Dogecoin (DOG)
- Ethereum (ETH)
- Litecoin (LTC)
- Tether (USDT)
To make your deposit on the casino, log in to your account, click “Deposit” and select the currency you want to use. For crypto users, you will need to copy the wallet address that appears on your screen. Alternatively, you may scan the QR code to transfer funds using your smartphone or other mobile devices.
There are no deposit limits when using cryptocurrencies. But when it comes to withdrawals, you can only get a maximum of 0.4 BTC per transaction or $4,000. The transactions do not attract any fees from the casino.
Payout Speed at Golden Crown
Like our Monte Cryptos review, when you submit a request for a withdrawal, they process the payout within a maximum of 1 hour. However, the speed at which you get access to your funds will depend on the payment method you choose. If you are using a cryptocurrency, the funds will reflect almost instantly after processing. But fiat transactions could take anywhere between 1 and 3 days.
Golden Crown makes use of HTML 5 on its website, which is advantageous in that the supported games can load as well on mobile devices as they do on PC. You can therefore play without any hassles on the following operating systems:
- Mac OS
The games load fast and offer great performance regardless of the device or operating system on which you choose to play. They adjust well to the screen size, providing links to essential aspects of the site on small mobile screens.
Overall, you will enjoy gaming on the go as much as you will when relaxing in your den at home.
Golden Crown Security and Regulation
Due to the novelty of the casino, there are few reviews online from reputable sites and even fewer from customers. They are yet to get listed on Askgamblers, The Pogg and Casinomeister among other sites.
But based on the fact that they are a regulated entity under the laws of Curacao eGaming, it stands to reason that they safeguard player interests. And in case they fail to uphold the basic tenets of fairness in whatever way, you have the option of legal redress.
In addition to their being regulated, the website also adheres to the latest security measures. For instance, all information and communication is protected by advanced SSL encryption. Thus you have a measure of confidence in the fact that your data is safe with them.
Golden Crown Customer Support
Whenever you have an issue you need urgently sorted, you may reach the customer support team in two different ways. The first and most efficient option is via live chat, whose icon is first on the top left side of the homepage. Note however that they do not run the cat 24/7 and unfortunately, they do not specify their working hours for the feature.
But they promise to get back to you at the earliest, either through the same feature or via email. A great feature of the chat is that it gives you names of specific agents, making it easy to find a favorite and always seek them out.
The second option is to reach them via email, which you can do in two ways. If you click on the Support button at the bottom of any page, you will land on their contact form. Alternatively, you can mail them using this address: firstname.lastname@example.org.
At the moment, they do not offer support over the phone, but with time they might include this option, hopefully.
When it comes to response times, give the team a maximum of 24 hours to get your issue handled. The best part is that when they actually respond, you will find them insightful and helpful. They are all professionals and reflect good training.
Pros and Cons of Playing at Golden Crown
Golden Crown Verdict
From the above analysis, it clearly emerges that Golden Crown has so much more to offer than an elegant website. They have taken time to curate their games offering, presenting lots of enticing and rare options that you might not find elsewhere. They have a friendly and helpful support team and make a reasonable attempt at presenting a compelling bonus program.
Given that they are a new outfit, they still have some polishing to do in areas like extending the game selection and offering round the clock support.
But overall, they are a great choice of casino and get 8 out of 10 rating.
How do I register an account?
Simply click on the Sign Up button on the homepage and fill out the form that appears. You will get a confirmation email, click on the link in it to access.
How many accounts can I create?
You can only create one account per person and per family. Persons who create multiple accounts may get banned and their funds confiscated.
Can I request for payment in a different currency than I used for my deposit?
Yes. It is possible to switch between any of the currencies that the site supports.
Do they charge fees for withdrawals and deposits?
When using the fiat payment system, Cubits, the service provider charges a fee of 0.2%. But the rest of the payment options do not attract any fees.
Why am I unable to wager my bonus?
The most likely reason for this is that you are trying to wager it in violation of the terms. Check the terms and conditions.