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PlayZax Casino Review: Bonus, Games, Security, Pros & Cons

PlayZax is a new Casino, established in 2021.
Rating 3/5

PlayZAX Crypto CasinoPlayZax Casino is the new kid on the block. These guys have established their casino in 2021 and of course we had to check them out as fast as possible. Our first impressions were pretty solid, but there are some areas in which we think PlayZax could absolutely improve upon.

There are obvious concerns we can think of, when it comes to joining a new casino. Is it established yet? Is it secure enough? Or are there enough games on offer? We’ve dug into all of these questions in our research and we’re ready to share it with you.

Let’s take a dive into PlayZax Casino and find out what the newcomers are all about – including bonus offers, games library and of course crypto payment options.

Pros & Cons of Playing at PlayZax

Every crypto casino has its pros and cons, so we have a handy little list to determine exactly those at a quick glance:

Pros:
  • Live Dealer games on offer
  • Lots of games from reputable providers
  • Decent casino bonus
  • Valid Curacao license
  • Possibility of trying out games without depositing anything
  • Daily deals and a well-thought-out VIP scheme

Cons:

  • Live chat not available 24/7
  • Low monthly withdrawal limit
  • Not focused on crypto currencies

Can PlayZax Casino be recommended?

This is a tricky one. We liked the time we spend at PlayZax casino, but we cannot give out a whole-hearted recommendation – not just yet. Let us explain.

The amount of games is great and there are a lot of highly appreciated providers that made their home within PlayZax’s library. Even some we didn’t expect, since this is such a new venture, which definitely is a good sign for the company itself.

Additionally, PlayZax Casino offers the player the option to play the games in a sort of demo mode, without being forced to deposit first. This isn’t only a sign of confidence in their catalogue, but an outstanding display of a customer-focused attitude, which we really liked.

However the low payout limit and the fact that PlayZax isn’t exactly focused on crypto-payments (although they are on offer) keeps us in this particular instance from sending out our unlimited recommendation. It is a recommendation, with a tiny but. In the end, it’s up to you, if this casino is for you or not.

About PlayZax

When it comes to newer casinos, it’s sometimes a little hard to find information about them in research. Case and point is PlayZax. Let’s start at the beginning, however. PlayZax was launched in 2021 by the Tic Tac Toe B.V. Tic Tac Toe B.V was established in 2019 and PlayZax Casino really was their first public project.

The casino holds the Curacao license, which is a good thing. It indicates, that they have to carry out their business in a strict and safe manner and proper security measures to protect the player have to be in place. That includes strict encryptions to protect your data and even more importantly your money from hackers and the like.

All this makes us hopeful, that PlayZax Casino started off on the right foot. We see so many newly established gaming dens, that just sort of try to wing it and try to get by with dubious methods, not these guys, we’re happy to report. It seems to us that, while the history of PlayZax is young, the future of this casino looks bright – and we can’t wait to find out what they’re going to do with it.

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PlayZax Look and Feel: Usability and User Exprience

After visiting PlayZax, the first thing that meets the eye will be the layout and overall design. We can’t help but think that they could’ve tried harder regarding the design – especially since the casino was established in 2021.  The red in red design feels dated and the buttons with their strange, shiny design aren’t exactly eye-catching. At least they are set up logically and the simple design lends itself to ease of use. Players who expect a design a little more sophisticated, will be sorely disappointed.

Beneath the changing banners (offers, new games, tournaments and the like) you can find the main verticals, also including a live casino offering, which is neat. There’s not a lot we can say here, other than “it does the job”. A shame – for a new casino, we kind of expected more.

The top games below the verticals are shown with their according thumbnails, and even further below that you’ll find the latest winners – in a rotating fashion, which we liked.

So you see, PlayZax Casino isn’t the slickest visually – but maybe it doesn’t need to be. It certainly does the trick when it comes to user friendliness, but we can’t help but hope they’re going to update their user interface in the near future.

PlayZAX casino games

PlayZax Software Providers

 Let’s talk about the software providers you can find at PlayZax. Luckily, some of the biggest and most beloved providers have made it onto the side, which is a huge plus. From BetSoft over to Lucky Streak and iSoftBet, you’ll find a lot to love here.

Granted, most of these providers seem to focus on slots almost exclusively, but that doesn’t mean the live dealer offer is lacking – far from it. Table games and live casino is offered all the same and we came to love these additions in recent years. Especially because they’re tied to licensing, so it has become increasingly hard to find casinos with such games in their library.

Games at PlayZax

As previously mentioned, the games at PlayZax are varied and a lot of fun to try out. The best part? You can try all of the slots on offer without having to pay a dime! A kind of demo mode is a nice addition, especially for newcomers. That gives everyone the chance to test the waters before diving in completely, so to speak.

But dive in you should – because what’s there is honestly great, even though you could probably find the same (or more) amount of games on other, more established casinos. You’re definitely spoilt for choice in regards to what casino you can choose, so much is clear.

PlayZax has an ace up its sleeve, however. The Welcome Bonus! Let’s talk about it.

PlayZax Bonus Options

 The PlayZax Welcome Bonus is something we haven’t seen in a while. Usually, a casino welcome bonus is tiered, meaning that every deposit will reward you with a certain bonus amount. Not at PlayZax! Your choice is binary, so you’ll be able to choose between two options.

Option A let’s you choose a 100% bonus of up to 250€. Option B let’s you choose a 300% bonus of up to 60€, which sounds like a very tactical choice (if you’re a player who plays with the bonus amount, that is). So it’s up to you, if you choose a higher amount or a higher percentage – this feels fresh and new and we absolutely love it.

Other Bonus Offers

Once you’ve registered and used up your welcome bonus, you might ask yourself what else there is to gain at PlayZax Casino. For one, you can enjoy numerous, thematic tournaments with prize pools of up to 40,000€. A great incentive to come back to PlayZax after an eventual hiatus, we think. Quirky names like “let it beer tournament” included.

The bonus wheel is another offer you can choose, if you want. This wheel is a daily, exclusive bonus, which we won’t spoil for you; just believe us when we say, that it’s fun and try it yourself!

Is there a VIP/Loyalty program?

The short answer is; yes! While playing slots at PlayZax, you can enter the VIP program for numerous deals and bonus offers, which is great.

It doesn’t work significantly different than the competition, but the tiered system here seems especially well fleshed out. You can rise in the ranks from bronze over to gold, platinum over to the greatest rank of red diamond. Some of the rewards for the higher tiers are:

  • Free spins on the newest games
  • A birthday bonus
  • Faster withdrawals
  • A dedicated VIP manager
  • Higher deposit limits

We really like this system, as it gives the player an incentive to keep playing – and become the high-roller they know they really are. Big thumbs up from us.

Payment Options at PlayZax

To make a long story short, PlayZax is no pure crypto casino, which could be an excluding criterium for some players. We won’t mark the casino down simply for not focusing solely on blockchain payment options, but it’s definitely a downer in its own right. But the fact, that you can’t withdraw into your Bitcoin wallet for example, is a reason to do so. Regardless, the following crypto currencies are available at PlayZax Casino: 

  • Litecoin (LTC)
  • Ethereum (ETH)
  • Bitcoin Cash (BCH)

Payout Speed at PlayZax

As discussed, PlayZax does not offer withdrawals onto crypto-wallets at this moment in time. Be sure to check back in, time and time again – we’ll update this review as soon as they’ve expanded on their payout options in this regard.

Languages Supported

PlayZax caters to an international target market but only supports three languages at present, being the three main European languages at least. Live Chat and the support team overall will only answer in English, however. The languages on offer are:

  • English
  • Spanish
  • French

Restricted Countries

The major countries PlayZax is restricted to include the UK, USA, Malta and Russia, in addition to any jurisdictions where gambling is illegal.

PlayZax Security & Regulation

While being under the Curacao license, it’s self-explanatory, that PlayZax is an inherently secure casino to play at. State of the art end to end encryption, makes sure that your data is safe upon entering and of course way beyond that point too. 

The license also ensures other aspects of the casino are kept in check, such as where it can operate. The rule of thumb is, as soon as a casino is regulated and acquired a license (or several, that’s also possible) it’s trustworthy – because they need to uphold the attributes which that particular license holds, or else they risk losing the jurisdiction.

PlayZax Customer Support

 You can reach the PlayZax customer support from 10-8 CET every day, even on weekends – including Sundays. That’s good for a start, but for a casino that’s trying to establish itself, maybe that’s not enough. We’d love to see a 24/7 customer support, if we’re honest. Most casino players are night owls, that’s just a fact of the industry, so that would definitely help in keeping the trust here.

Another caveat is that the support team currently only offers English, so even though multiple non English speaking countries are accepted, you will only get replies in English. That’s also an area we’d like PlayZax to improve ideally. Other than that, we didn’t have any issues with the support – they were friendly, professional and knowledgeable, within the fake issues we came up with at least.

You can reach the helpers via chat, phone and email.

PlayZax Verdict

This one was tough. We love what PlayZax Casino is trying to achieve here and we’re sympathetic and supportive of newcomers trying to shake up the industry. We just don’t think PlayZax is quite there yet, especially in regards to crypto payments.

Yes, the library is big and some of the biggest names in the casino business make an appearance; but with a competition that strong, the games themselves aren’t the only contributing factor. A dedicated, native support team, a slicker user interface and more options when it comes to payment options is a must, and we sincerely hope PlayZax is going to improve in those areas.

We had a blast trying the demo mode and even throwing in some chips on the roulette table, but the competition isn’t sleeping. We’ll update you accordingly, should PlayZax decide to update their portfolio.

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FAQs

What is PlayZax?

PlayZax is a unique gambling casino site offering a provably fair gaming experience specifically tailored to cryptocurrency users. It takes a mobile first approach, making it ideal for gaming on the go. Its team consists of a diverse blend of talents in graphic design, platform development and other areas of expertise. They are both crypto and gambling fans, seeking to bring together the best of both worlds.

Can I change my server seed?

Yes, you can. To change it, you can choose to visit the provably fair page on the site and click on Generate New Server Seed. Alternatively, you may enter your Bet ID and then find the Change button next to the server seed form. In case you have any challenges, contact the support team.

How can I withdraw funds from PlayZax?

Initiate the withdrawal process by logging in to your account and clicking Withdraw. Under this section, you can check your account balance and the current fees you need so as to make the withdrawal. Click the wallet menu or go direct to selecting the crypto you want to withdraw and follow the on-screen instructions to complete the transaction.

Why do withdrawals take so long?

This is because the site checks every individual withdrawal request manually for security reasons. In order to try and speed up the process, the team works 24/7/365 to try and process requests instantly. However, due to unforeseen circumstances, it might take longer than desired. In such cases, it might take 8 hours and in exceptional cases, a few days before you get your funds.

Are deposit addresses valid indefinitely?

No. For security purposes, the online casino generates a unique address for every deposit. This address only remains valid for a total of 24 hours. After this period elapses, you will need to go to your dashboard and click on the Deposit button once again to get a viable deposit address.

Is there a maximum bet amount or a maximum profit per bet?

Yes, there is and it varies by cryptocurrency. For Bitcoin, the maximum bet is 20 BTC and the maximum profit is 2 BTC. For Ethereum, the maximum bet is 200 ETH and the maximum profit is 50 ETH. For Litecoin, the maximum bet is 40 LTC and the maximum profit is 100 LTC. For Bitcoin Cash, the maximum bet is 20 BCH and the maximum profit is 2 BCH. For Dogecoin, the maximum bet is 2 million DOGE and the maximum profit is 500,000 DOGE. And for Tron, the maximum bet is 200,000 TRX and the maximum profit is 20,000 TRX.

Is it possible to report a bug if I find one?

Yes. In case you notice something suspicious on the site or find a bug in the code, you may report it to customer support.

What is the PlayZax house edge?

The house edge on the online casino is 1%. You can check all the details extensively by going to the provably fair tool which allows you to analyze and verify every bet.

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