The Bitcoin casino industry has grown in leaps and bounds over the past few years with new arrivals making their entry every day. iLUCKI is one of the recent names that are making waves and could be among the ones beckoning for your attention.
But before you sign up for the service, it would be best to take a moment to find out all you can about them. To help you along, we have undertaken a thorough review of the service. In this analysis, you will find out all you need to know about it including its bonus structure, software providers, free spins for new users, games, regulatory status as well as pros and cons.
Read on and learn everything about iLUCKI. You’ll then realize why it’s one of the most recommended online casinos at present.
About iLUCKI Casino
Launched in August 2018, iLUCKI is owned and operated by Direx N.V., a company that is registered under the laws of Curacao eGaming. Its wholly-owned subsidiary Direx Ltd has its registered address at Stasinou 1, MITSI Building 1, 1st Floor, Office 4, Plateia Eleftherias, Nicosia, Cyprus.
Direx N.V is licensed and regulated by a body known as Antillephone, and its registration number is 131879. The registered address is Heelsumstraat 51 E-commerce Park, Curacao.
Direx is also the operator of more than 30 other online casinos including BetChain, BitStarz, mBit, Konung Casino and Oshi.io among others.
iLUCKI operates on the SoftSwiss Casino platform and accepts players from the age of 18 upwards. Though it is relatively new, it has already carved out a niche for itself in this highly competitive space. Let’s find out more.
iLUCKI Look and Feel: Usability and User Experience
Like our 7bit review, iLUCKI casino makes use of a friendly and highly whimsical website design. To begin with, their creative logo consists of the casino’s name with a white top hat taking the place of the letter “U.” From this top hat, a pair of blue bunny ears protrudes, reminiscent of a magician’s hat.
The color scheme is equally enticing, consisting of a blend of grey, blue and white, subdued yet fascinating. They use a minimalistic approach to keep the layout clutter-free though it holds a lot of the gems available on the casino.
On the top of the homepage, you will find links to such important pages as payments, promotions, VIP and FAQ. The prominence of the FAQ button is particularly exceptional as most sites hide the FAQ section in the depths of the homepage.
Towards the middle of the page, the attention shifts towards the games available in the casino, a major hallmark of the service. You can choose the games to play using various options such as what’s hot, popular or new.
Other filters include alphabetical, random and favorites, all of which make it easy to find the game that suits your style and tastes. A quick search button also lets you find the game you want based on keywords to simplify the search further.
All the games listed on the casino site have a demo mode option, which you can use to familiarize yourself with the game without committing real money. To play in demo mode, simply hover above the game icons and the option will appear.
Overall, the site is sleek and sophisticated, and its interface fun and informative. No matter your level of experience, you will find it easy to navigate around and have fun.
iLUCKI Software Providers
iLUCKI has a focus on the game selection above all other facets of the service. This is clearly evident from the number of software providers that it lists. These include:
Games at iLUCKI
iLUCKI Welcome Bonus
The welcome bonus is always a key highlight of online casino; let us find out how well iLUCKI performs in this regard. Here are some of the bonus options available here:
When you make your first deposit here, you get a 100% match-up of up to $100 as well as 100 free spins. The wagering requirements for all bonuses here are 40x, which is considerably high.
On the second deposit, you will get a 75% bonus of up to $100.
The third deposit will get you a 50% match-up of up to $200.
And on the fourth deposit, the casino offers a 100% bonus of up to $100.
In addition to the welcome bonus package, here are some additional promotions:
Wednesday’s Happy Spins
Every Wednesday, simply make a minimum deposit of $20 and you will get 100 free spins. Alternatively, you can make a deposit of 50 EUR and qualify for 250 free spins. The free spins are redeemable in NetEnt’s Starbust and Betsoft Gaming’s Boomanji. You will get 50 of them an hour after making the deposit and 50 every subsequent day until you get the full amount.
Friday’s High Roller Reload
On every Friday, you may also qualify for a 50% bonus on your deposit. The minimum amount you need to deposit to qualify for this offer is $50. If you deposit a higher amount, you will get a 100% bonus of up to $100.
Weekend Lay Back and Cash Back Wager Free
For all the money you spend in the casino on Saturday and Sunday, you qualify for a 10% cashback on Monday.
Payment Options at iLUCKI
Like our Betchain review, though iLUCKI casino places emphasis on the use of cryptocurrencies, it also supports a number of fiat currencies as well. Here are the currencies you can use here:
- US dollar
- Russian ruble
- Swedish Krone
- Norwegian Kroner
- Canadian dollar
- Australian dollar
- South African rand
- Czech koruna
- Polish zloty
- Chinese yuan
- Thai baht
- Mexican peso
- Turkish lira
- Bitcoin Cash
For the supported fiat currencies, here are the payment options you can use:
- Paysafe Card
- Rapid Transfer
- Yandex Money
- Russian Cards
- Bank Wire Transfer
- Mobile Commerce
- Alfa Bank
Making a deposit on the site is quite straightforward. Log in to your account and select Deposit, then select the currency you want to use. In case you choose a fiat currency, follow the outlined instructions to make a deposit.
For cryptocurrencies, you need to copy the deposit address on the screen and paste it into the source wallet. You may also scan the QR code on your screen if you are using a mobile device and use it to transfer funds.
The minimum deposit you can make is 10 EUR and the maximum is 4,000 EUR. On the other hand, the minimum withdrawal limit is 20 EUR and the maximum is 4,000 EUR. However, there are no maximum withdrawal limits of cryptocurrencies.
Payout Speed at iLUCKI
Like our Monte Cryptos review, iLUCKI strives to credit payout requests fast when players choose to withdraw funds. In the interests of security though, they adhere to a strict security protocol when processing payouts. As such, even though they promise instant withdrawals, they have a 24-hour pending period during which they assess the legitimacy of both the account holder and the request.
It is noteworthy however that the casino imposes maximum withdrawal limits when it comes to progressive jackpots. The limit is quite low, at 7,500 EUR per week and 15,000 EUR per month. As such, if you win a large amount, you will get it in monthly installments not exceeding 15,000 EUR.
As with most online casinos, you have to verify your account before cashing out, in accordance with anti-money laundering laws. Some of the documents you need to provide include proof of identity, proof of address and proof of deposit.
iLUCKI offers compatibility with all types of devices and operating systems, including:
- Mac OS
A good percentage of the games that you can access on PC are also accessible on mobile device. And you will not require an app download for this. Rather, the casino loads on your browser, offering good performance and reliable speeds.
iLUCKI Security and Regulation
iLUCKI offers a measure of security by virtue of the fact that it is a regulated casino. Therefore, the operators have to adhere to set industry standards for fairness. Additionally, in case of any misnomers, you have the option of taking legal action against the service provider.
A second measure of security is the fact that the site makes use of advanced encryption to protect user information.
In as far as trustworthiness is concerned, there is one major issue we need to highlight. Like most other casinos that support responsible gambling, iLUCKI offers a self-exclusion option. However, the casino does not allow any player who implements self-exclusion limits to make withdrawals. They can only access funds once the period elapses.
Whatever the reason for this, it seems rather punitive and is likely to discourage responsible gambling. The said period can be 6 months, 9 months or even a year which is a significantly long period without access to your funds or winnings.
iLUCKI Customer Support
iLUCKI excels in so many aspects but its customer support is wanting. They offer support via two primary methods, email and live chat.
However, their live chat feature is not accessible round the clock. Worse still, they do not specify their hours of operation. When you click on the live chat option when they are offline, you will get a message to that effect and an option to send an email on the same interface.
You may also opt to email them the traditional way, reaching the team at email@example.com. They usually respond within a span of 24 hours. This could be as short as a matter of minutes or could take all day.
Pros and Cons of Playing at iLUCKI
In spite of having been in existence for barely a year, iLUCKI casino has a lot to offer. Starting with the overabundance of games to the user-friendly and well-organized website, it clearly keeps the user at the fore.
It is quite unfortunate that their responsible gambling provisions are inclined towards the punitive side. But with that exception, they are a great gambling site with lots of potential. And thus they deserve an 8 out of 10 rating.
Why do I need to verify my account?
Since the site is regulated under the Curacao Gaming Authority, it is required to collect verification documents from all users.
What is a dormant account?
A dormant account is one that has been inactive for at least 12 months. All dormant accounts attract a monthly fee of 10 EUR.
Can I make a deposit in cash and withdrawal in Bitcoin?
No. You may only cash out in the same way as you made a deposit.
Why am I unable to make a deposit?
It could be that your deposit amount is below the required minimum or you are operating from a restricted country.
Why am I unable to cash out?
The most likely reason is that your request does not meet the minimum or maximum withdrawal limit.