Massachusetts Pushes for Transparency on Betting Limits and Kiosks

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In 2024, the Massachusetts Gaming Commission (MGC) made it clear that their approach to reviewing sportsbooks and their restrictions on bettors would be deliberate and comprehensive. Instead of rushing decisions, the commission emphasized the importance of gathering and analyzing detailed data from licensed sports betting operators in the state.

This priority was underscored in a Thursday meeting where the commission directed its Sports Wagering, Legal, and Communications Divisions to formally request information from sportsbooks. Their primary objective is to determine the prevalence and impact of betting limits imposed by these operators.

Examining the Scope of Betting Restrictions

Although the topic of betting limitations surfaced in May, only one sportsbook operator participated in the initial discussions. A broader response came during a September hearing when most operators attended, claiming that these restrictions affected only a small fraction of players.

At Thursday’s meeting, Carrie Torrisi, head of the commission’s sports wagering division, explained that analyzing the data would help identify the number of patrons facing restrictions. Furthermore, the commission aims to assess whether there is a link between reduced betting limits and patrons with winning behaviors or increased limits for those with losing tendencies.

Despite frequent complaints about betting restrictions in gambling communities, few of the 38 states that have legalized sports betting have taken regulatory action on the matter. Massachusetts is stepping forward to advocate for bettors, distinguishing itself as a state willing to challenge sportsbook practices rather than merely approving them. Any findings from this investigation could have a ripple effect across the nation.

The Feasibility of Sports Betting Kiosks

Another significant topic discussed during the meeting was the potential introduction of sports betting kiosks in Massachusetts. Spectrum Gaming Group, a non-partisan consultancy specializing in gambling economics and policy, presented findings on this issue.

Kiosks are already operational in states like Montana, Ohio, and Washington, D.C., and Massachusetts sought to learn from their experiences. Joseph Weinert, executive vice president of Spectrum, pointed out that Ohio serves as a comparable case due to its population size.

However, the numbers were underwhelming. In 2023, kiosks in Ohio contributed only 0.14% of the state’s total betting handle, and that figure dropped even further in 2024. Weinert emphasized that “the results are worsening,” indicating kiosks may not be a game-changer for the Bay State.

Challenges with Illegal Betting and Public Health

Adding to the discussion, Matt Para, Spectrum’s senior advisor for technology, presented a mixed perspective on kiosks. He suggested that large sports bars could serve as viable locations for these machines but admitted they would likely do little to curb illegal betting. Para also noted that not all lottery retailers would make suitable hosts for sports betting kiosks.

Public health concerns were also raised during the session. Marlene Warner, CEO of the Massachusetts Council on Gaming and Health, argued that mobile betting dominates the market, accounting for 97.5% of all wagers in Massachusetts. Warner cautioned that kiosks could further normalize gambling among young people and increase the risks for minors, making them an outdated solution to a modern issue.

Skepticism Among Commission Members

Some commission members expressed doubts about the significance of kiosks. Brad Hill, a member of the commission, remarked that the rise of smartphone wagering had rendered kiosks nearly obsolete. Hill initially believed kiosks could be beneficial but now recognizes that “it’s all done on the phone.”

This isn’t the moneymaker some think it is

Hill also acknowledged that while the state legislature might permit organizations like Veterans of Foreign Wars (VFW) to host kiosks, they are unlikely to generate substantial revenue. “This isn’t the moneymaker some think it is,” he added.

Sports Betting Legalization in Various States

Since the 2018 Supreme Court decision overturning the Professional and Amateur Sports Protection Act (PASPA), sports betting has been legalized in 38 states and Washington D.C. This expansion has led to significant economic activity. For instance, in October 2024, New York set a national record with $2.3 billion in online sports wagers, surpassing its previous record of $2.1 billion. This marked the second consecutive month and the fifth overall that the state exceeded $2 billion in bets, a milestone no other state has reached. FanDuel led with $907.6 million in bets, followed by DraftKings with $813.7 million. In total, sportsbooks won $176.4 million in October. The state gaming commission announced that $595.4 million from mobile sports wagering revenue has been allocated for public education aid this year.

The financial impact of legalized sports betting extends beyond state revenues. A report from the National Bureau of Economic Research highlights the financial strain on households participating in betting, causing increased credit-card debt and overdraft frequency. The survey noted that 7.7% of households in states with legalized sports betting engage in online wagers, averaging $1,100 yearly. The long-term financial implications could be significant, particularly for young investors.

Taxation policies on sports betting vary across states, influencing both state revenues and market dynamics. In Illinois, the betting tax rate was recently increased to 40%, prompting concerns from industry analysts about the potential consequences for consumers and market competition. DraftKings announced a new surcharge beginning in 2025 for customers in states with high tax rates, impacting bettors in New York, Illinois, Pennsylvania, and Vermont. This surcharge, a 3-4% fee on all winning bets’ profits, is a response to high state tax burdens and aims to pressure legislatures to reconsider their rates.

The rapid expansion of sports betting has also raised concerns about its societal impact. In New Jersey, which pioneered legal sports betting in the U.S., lawmakers are considering banning proposition bets on college athletes due to concerns that students are more vulnerable to pressure and harassment compared to professional athletes. Instances of harassment have been reported, such as Auburn quarterback Payton Thorne and North Carolina basketball player Armando Bacot receiving angry messages from bettors over their performance. A proposed bill would prohibit bets on specific college athlete statistics, joining 13 other states with similar restrictions.

Sports Betting in Massachussetts

Earlier in November, the MGC, led by chair Jordan Maynard, granted an official seal of approval to licensed operators in the state. As the commission continues its work, its dedication to transparency and bettor advocacy positions Massachusetts as a leader in addressing the challenges of modern sports betting regulation.

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