MetaWin Casino Review

MetaWin casino is a Web3 crypto casino launched in 2022, offering over 1,000 games, blockchain-based competitions, and unique promotions like daily win-back bonuses. 

For this review, we tested MetaWin by depositing 0.05 ETH and playing various games for over 8 hours to give you an honest, first-hand experience.

We’ll cover everything from games and bonuses to customer support and security.

MetaWin Casino: Overall Rating: 4.2/5

What We Liked:

• Instant crypto withdrawals (our ETH withdrawal was completed in under 5 minutes)
• Exclusive Web3 features like NFT-based competitions and blockchain leaderboards
• Wide game selection with over 1,000 titles from top providers
• Active community on Discord and Telegram

What We Didn’t Like:

• No traditional welcome bonus (only a 5% daily win-back)
• No live chat support (support is available via email and Discord tickets)
• No sportsbook
• Aggressive welcome email sequence (we got 5 emails in less than 1 hour)

Our Testing Experience

We created an account using a Web3 wallet and deposited 0.05 ETH via WalletConnect, which appeared instantly in our balance. This took less than 5 minutes.

During our 10-hour session, we tested:

• Slots: We played Gates of Olympus and MetaFlip, noting fast loading times and transparent RTP information.
• Live Casino: We played Lightning Roulette from Evolution with smooth streaming and real-time interaction with the dealer.
• Blockchain Competitions: We’ve entered an NFT giveaway tournament, which added an interactive and competitive element to gameplay.
• Withdrawals: We cashed out 0.07 ETH, which arrived in our wallet in under 5 minutes, confirming instant payouts.

First-Hand Insights

• Payout Speed: Extremely fast for crypto transactions. Our ETH withdrawal was completed instantly, with no hidden fees or verifications.
• User Interface: Intuitive with dark-themed Web3 aesthetics, but we noticed occasional slow loading on mobile.
• Customer Support: We tested Discord support, receiving a response within 30 minutes, but no live chat option was a downside.
• Bonuses: The 5% daily win-back was simple and transparent, but bonus hunters may miss a traditional deposit match offer.
• Game Variety: Strong slots and live casino selection, but limited poker options and no dedicated bingo games.

Our Take

While it lacks some traditional features, MetaWin casino offers a unique Web3 gambling experience. It focuses on blockchain transparency, instant withdrawals, and NFT-based competitions. 

The platform will appeal most to crypto-native players who value fast payouts, anonymity, and blockchain features, but it may feel limited for casual players seeking a traditional online casino experience.

MetaWin Bonuses & Promotions

MetaWin Casino takes a different approach to bonuses by skipping the traditional deposit match and instead offering a 5% daily win-back on all wagers. So, instead of receiving an upfront bonus with high wagering requirements, players get a daily cashback on bets, whether they win or lose.

Welcome Bonus

MetaWin doesn’t offer a welcome pack. Instead, you get 5% daily WinBack on all wagers, with only a 1x wagering requirement. This offer is credited automatically every 24 hours.

WinBack Bonus

MetaWin’s WinBack bonus, also known as rakeback, is a cashback-style loyalty reward that gives players back a portion of the house edge on their wagers.

This system rewards active players with 5% of the casino’s edge on bets, meaning the more you play, the more you get back.

Here’s how It works:

Every time you place a bet, the casino takes a percentage as profit, known as the house edge. MetaWin calculates your WinBack by applying 5% of the house edge on all wagers placed between 00:00 and 23:59 UTC. This cashback is credited daily at 05:00 UTC and must be claimed within 24 hours.

The WinBack amount depends on the RTP (Return to Player) of the game:

House Edge = Total Wagered × (100% – RTP%)

WinBack = House Edge × 5%

For example, if you wager $50,000 on a game with 98% RTP, the house edge is 2% ($1,000), and your WinBack would be $50.

At times, MetaWin offers boosted WinBack percentages, allowing players to earn more than 5% for a limited period.

These promotions will be announced on the site’s promotions page. Your daily WinBack is automatically credited to your account, and you can claim it from the inventory section within 24 hours. If unclaimed, it expires.

While this system benefits high-volume players, it may not appeal to those looking for a large, upfront deposit bonus.

Other Promotions

• Weekly Free Spins: Players who meet specific wagering requirements receive 20 free spins weekly.
• Blockchain-Based Competitions:  MetaWin runs tournaments and prize draws, rewarding winners with crypto and NFTs. Some are invite-only, so stay tuned!
• Social Media Giveaways: Exclusive bonus codes and promotions available through Discord and Telegram.

Our Take:

While the 5% cashback is straightforward and transparent, the lack of a deposit bonus or high-value promotions could deter players looking for larger bonus incentives.

The Game Collection

MetaWin Casino offers 1,000+ games from top-tier providers, including Pragmatic Play, Evolution, NetEnt, and Red Tiger. The game selection includes slots, table games, live casino, and blockchain-exclusive games.

Online Slots

• Classic Slots: Fruit Party, Book of Ra
• Megaways & Jackpots: Sweet Bonanza, Gates of Olympus
• Exclusive Web3 Slots: MetaFlip, MetaWheel

We tested Gates of Olympus and MetaFlip, finding that loading times were fast, and RTP percentages were clearly displayed.

Table Games

• Blackjack – Classic, Multi-hand, Lightning Blackjack
• Roulette – European, American, Lightning Roulette
• Baccarat – Standard, Speed Baccarat
• Poker Variants – Casino Hold’em, Three-Card Poker

Table games include varied betting limits, with some games allowing high-roller bets up to $20,000 per round.

Live Casino Games

• Providers: Evolution Gaming, Pragmatic Play Live
• Popular Games: Lightning Roulette, Crazy Time, Monopoly Live
• Streaming Quality: HD with real-time dealer interactions

We played Lightning Roulette, and the streaming quality was smooth with no lag, making the live casino experience feel immersive.

Crash & Instant Win Games

• Plinko: Classic crypto gambling favorite
• Mines: Provably fair version of the classic minesweeper game
• Hi-Lo: Simple high/low card guessing game
• Rekt:  Exclusive Web3 crash-style game

We tested Rekt, and the game’s crash mechanics were fast-paced, with instant bet settlements.

Our Take: 

MetaWin offers a solid variety of games, with strong live dealer options and blockchain-exclusive games. Plus, the casino offers guaranteed maximum win, meaning that you get the maximum RTP available from the supplier. 

However, players looking for traditional poker rooms or dedicated bingo options may find the selection slightly limited.

Banking at MetaWin Casino

MetaWin supports multiple cryptocurrencies for deposits and withdrawals, with no minimum deposit requirement and instant payout speeds for most transactions.

Deposit & Withdrawal Methods

Deposit Methods

• Web3 Wallets: Connect using WalletConnect, MetaMask, Coinbase, or Phantom for direct deposits.
• Custodial Wallets: Deposits from custodial wallets such as Binance or Kraken are supported.
• Credit/Debit Cards:  Available for fiat deposits through MoonPay. Deposit fee applies.

There are no deposit fees and no withdrawal fees, except for blockchain network charges or card payment. On top of that, no minimum deposit is required, you can deposit as much as you want.

Important: Withdrawals over $10,000 may require KYC verification.

Payout Speeds

Crypto withdrawals are processed instantly, typically within 1-5 minutes, depending on network congestion.

We tested an Ethereum (ETH) withdrawal of 0.005 ETH, which was completed in under 4 minutes, with no additional fees beyond gas costs.

Please note: Bitcoin withdrawals may take slightly longer due to network congestion (up to 5 minutes during peak times).

User Experience & Mobile Gambling

Overall, MetaWin delivers a polished user experience with fast loading times and smooth gameplay, even on mobile browsers. 

However, we feel that adding a dedicated mobile app and improving game filtering options would enhance the experience further. Despite these minor drawbacks MetaWin remains an excellent choice for crypto gamblers who value privacy and speed.

Interface & Design

MetaWin Casino offers a clean and modern interface with a dark-themed design that gives it a sleek, Web3-inspired look. 

The homepage feels intuitive, with key sections like Casino, Promotions, and Leaderboards clearly displayed. We found the navigation to be intuitive, with quick-loading pages and easy access to both games and account settings. 

However, when exploring the slots section, we noticed that the filter options were limited, making it harder to search by provider or game type.

Key Highlights:

• Clean, Web3-inspired interface with dark mode and high-contrast design.
• Fast loading times, even when browsing between sections.
• Simple search bar and game categories, but we noticed that the filtering options for slots were limited.

Mobile Compatibility

Although MetaWin does not have a dedicated mobile app, the mobile-optimized website worked flawlessly during our tests. 

We accessed the platform using both iOS and Android devices, and gameplay remained smooth and responsive. Slots, live dealer tables, and crash games adjusted perfectly to smaller screens, maintaining fast loading times and easy-to-use menus. 

We tested several games, including MetaFlip and Lightning Roulette, and experienced no lags or buffering, even during live streaming.

Key mobile features we liked:

• Instant deposits and withdrawals: We funded our account using WalletConnect on mobile, and the funds appeared immediately.
• Easy wagers: Placing bets was fast, with a simple, mobile-friendly bet slip interface.
• Push notifications: We received real-time updates for promotions through Telegram.

Telegram Integration

MetaWin’s Telegram integration is currently limited to support and announcements rather than gameplay. 

We contacted support using the @MetaWinSupportBot and received a response within 15 minutes, which was faster than email support. However, unlike some competitors, MetaWin does not currently offer in-app betting through Telegram, which could be a valuable addition for crypto-native users.

Customer Support

MetaWin Casino offers multiple customer support channels, with a strong focus on community-driven assistance through Telegram and Discord. 

While the platform lacks live chat or phone support, it compensates with a general chat room where players can interact, share experiences, and even help each other with questions or issues.

Support Options and Availability

General Player Chatroom: A Unique Feature We Enjoyed 

MetaWin’s general chatroom on the site is a standout feature, fostering a community-driven experience. 

Players frequently use it to:

• Discuss ongoing promotions and competitions
• Share game strategies and experiences
• Report issues or bugs and get feedback from other players
• Receive updates and announcements from the casino team

During our time in the chat, we found that other players often answered questions faster than support, and MetaWin moderators were active, ensuring discussions stayed relevant. 

However, some players noted that official support responses could get buried in chat conversations, making Telegram support tickets more reliable for urgent issues.

Our Experience with Support:

• Telegram Support: We submitted a support query through @MetaWinSupportBot and received a response within 15 minutes, which was quicker than email support. The agent was polite and resolved our withdrawal issue effectively.
• Email Support: Our email inquiry took about 6 hours for a response. While slower than Telegram, the reply was detailed and thorough.
• General Chatroom: We joined the conversation to ask something about cash-out speed. While the chat was quite active at the time, one of the players gave us a quick answer. We liked the friendly, community-driven vibe, although it’s not a real replacement for formal support.

Areas for Improvement:

• Lack of Live Chat: A 24/7 live chat option would provide more direct and immediate support, especially for account or payment issues.
• Ticketing System on Site: Currently, support requests through Telegram and email are effective, but a centralized ticketing system on the website would be more user-friendly.

Safety and Security

MetaWin Casino takes security seriously, ensuring player data and transactions are protected through multiple security protocols and blockchain technology.

• License: Operates under a Curaçao Gaming Control Board license (License No. OGL/2024/1695/0935).
• SSL Encryption: All pages, including login and payment processes, are secured with 256-bit SSL encryption, ensuring that player information remains private.
• Blockchain Transparency: As a Web3-focused platform, MetaWin uses blockchain technology for provably fair gaming, meaning players can independently verify game outcomes.
• Two-Factor Authentication (2FA): Available as an option to secure player accounts from unauthorized access.

While security measures are strong, we found that responsible gambling tools are limited. The player dashboard does not offer self-exclusion or deposit limit options, which is a drawback for players who prioritize gambling safety.

Wrapping Up: Should You Join MetaWin Casino?

After 10+ hours of playing and testing features, MetaWin Casino proved to be a strong contender for crypto-native gamblers seeking fast payouts, blockchain competitions, and privacy-focused gaming. 

The instant crypto withdrawals, Web3 wallet integration, and NFT-based rewards are standout features, making it a great choice for players familiar with decentralized platforms.

However, MetaWin is not without its flaws. 

Bonus hunters may be disappointed by the lack of a traditional welcome offer, and the absence of live chat support could frustrate those who need quick help. 

Additionally, the limited responsible gambling tools could be a concern for players who want more control over their betting habits.

Who is MetaWin Best For?

• Crypto gamblers who want instant deposits and withdrawals.
• Web3 and NFT enthusiasts who enjoy blockchain-based competitions.
• Privacy-focused players who want to play without KYC requirements.

Who Should Avoid MetaWin?

• Punters who want a sportsbook
• Players who rely on live chat or phone support for customer service.
• Gamblers who want access to responsible gambling tools.

Our Final Recommendation

If you’re a crypto enthusiast who enjoys instant payouts and NFT-based rewards, MetaWin Casino is worth exploring. But other platforms might be more suitable if you prefer traditional bonuses and 24/7 live support.